Terms & Conditions

1. INTRODUCTION

This Terms of Use document (“Terms”) is an electronic record under the Information Technology Act, 2000 and applicable rules, including the Consumer Protection (E-Commerce) Rules, 2020.

These Terms govern your access to and use of our website www.skinvest.care (“Platform”), operated by Skinvest Care Private Limited (“Skinvest”, “we”, “our”, or “us”).

By accessing or using the Platform, you agree to these Terms and our policies. If you do not agree, you should not use the Platform.

2. WHO CAN USE THE PLATFORM

You must be at least 18 years old and legally capable of entering into a binding agreement under the Indian Contract Act, 1872.

If you are under 18, use of the Platform must be supervised by a parent or legal guardian.

3. YOUR ACCOUNT & RESPONSIBILITIES

When you create an account with us:

  • You are responsible for maintaining the confidentiality of your login credentials
  • All activity under your account is your responsibility
  • Information provided must be accurate and up to date

You agree not to:

  • Use the Platform for unlawful or fraudulent purposes
  • Interfere with Platform functionality or security
  • Post or transmit harmful, abusive, or misleading content

We may suspend or terminate accounts that violate these Terms.

4. OUR PRODUCTS

  • Products are for personal use only
  • Products should not be resold without authorization
  • Availability may change without notice
  • Prices are subject to revision
  • Product images are illustrative
  • Minor variations may occur

We reserve the right to cancel or limit orders due to:

  • Pricing or technical errors
  • Suspected misuse or bulk buying

5. SKINCARE DISCLAIMER

Our products are designed for cosmetic use and are not intended for medical treatment.

Before use:

  • Perform a patch test
  • Review ingredient list carefully

If you:

  • Have sensitive skin
  • Are under medical treatment
  • Are pregnant or nursing

Please consult a qualified professional before use.

Skinvest is not responsible for adverse reactions caused due to:

  • Incorrect application
  • Combination with incompatible products
  • Failure to follow instructions

6. CANCELLATION, RETURNS & REFUNDS

Governed by our Refund Policy.

7. SHIPPING & DELIVERY

Governed by our Shipping Policy.

8. IMPORTANT NOTES

We do not accept returns for:

  • Used products
  • Products damaged due to misuse

Your rights under applicable consumer laws remain unaffected.

9. INTELLECTUAL PROPERTY

All content on the Platform including:

  • Branding
  • Product names
  • Designs
  • Images and text

Belongs to Skinvest Care Private Limited and is protected under applicable laws.

You may not use or reproduce content without permission.

10. THIRD-PARTY LINKS

The Platform may include links to external websites.

We are not responsible for:

  • Their content
  • Their privacy practices

Accessing such links is at your own discretion.

11. LIMITATION OF LIABILITY

To the extent permitted by law, Skinvest shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, profits, or business
  • Temporary unavailability of the Platform

Total liability shall not exceed the amount paid for the product.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Skinvest and its affiliates from any claims or losses arising due to misuse of the Platform.

13. EVENTS BEYOND OUR CONTROL

We are not responsible for delays or failure caused by events beyond our control, such as:

  • Natural disasters
  • Government restrictions
  • Technical disruptions
  • Logistics delays

14. GOVERNING LAW

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Sangamner, Maharashtra.

15. GRIEVANCE REDRESSAL

For any concerns or complaints, you may reach out to us at:

Grievance Officer
Skinvest Care Private Limited
Designation: Customer Support & Operations
Email: legal@skinvest.care

  • Complaints are acknowledged within 48 hours
  • Resolution is provided within 30 days

16. CONTACT DETAILS

If you have questions about this policy or believe a violation has occurred, contact us at skincare.skinvest@gmail.com.

17. UPDATES TO THESE TERMS

We may update these Terms from time to time. Updated versions will be posted on the Platform and become effective upon publication.

18. FINAL TERMS

These Terms constitute the complete understanding between you and Skinvest regarding use of the Platform.

If any provision is found invalid, the remaining provisions will continue to apply.