Privacy Policy
1. Introduction
This Privacy Policy explains how Skinvest Care Private Limited (“Skinvest”, “we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you use our website www.skinvest.care (“Platform”).
This policy is prepared in accordance with applicable laws, including the Information Technology Act, 2000 and the rules thereunder.
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide a smooth, secure, and personalized experience.
a) Information you provide
When you interact with us, you may provide:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed via secure third-party providers)
b) Information collected automatically
When you use our Platform, we may collect:
- IP address
- Device and browser details
- Pages visited and browsing behavior
- Referral URLs
c) Cookies and tracking
We use cookies to:
- Improve website functionality
- Understand user behavior
- Enhance your experience
You can disable cookies through your browser settings, but some features may not function properly.
3. How We Use Your Information
We use your information for:
- Processing and delivering orders
- Providing customer support
- Sending order updates and service-related communication
- Improving our products and services
- Personalizing user experience
With your consent, we may also send:
- Promotional emails
- SMS or WhatsApp updates
- Offers and product recommendations
You may opt out of marketing communications at any time.
4. Sharing of Information
We do not sell your personal information.
We may share your information only in the following cases:
a) Service providers
- Payment processors
- Logistics partners
- Marketing and analytics providers
b) Legal requirements
- Applicable laws
- Legal processes
- Government authorities
c) Business transfers
In case of merger, acquisition, or restructuring, your data may be transferred as part of business assets.
5. Data Security
We take reasonable security measures to protect your information from:
- Unauthorized access
- Misuse
- Loss or disclosure
6. Data Retention
We retain your information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
7. Your Rights
- Access or review your personal data
- Request correction or updates
- Opt out of marketing communications
To exercise your rights, contact us at skincare.skinvest@gmail.com
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Consent
By using our Platform and providing your information, you consent to the collection and use of your data as described in this Privacy Policy.
12. Grievance Redressal
Grievance Officer
Skinvest Care Private Limited
4th Floor, Navabharat Bhawan, Chhatrapati Square,
Wardha Road, Nagpur, Maharashtra – 440015, India.
Email: legal@skinvest.care / skincare.skinvest@gmail.com
Complaints will be acknowledged within 48 hours
- Resolution will be provided within 30 days
13. Contact Details
Skinvest Care Private Limited
Registered Office:
Near Sangamner Merchant Bank, 150/44 and 150/5, Malpani House, New Nagar Road, Vidya Nagar, Sangamner, Ahmednagar, Maharashtra, 422605, India
Operational Office:
4th Floor, Navabharat Bhawan, Chhatrapati Square, Wardha Road, Nagpur, Maharashtra – 440015, India.
Email: skincare.skinvest@gmail.com
Phone: +91 8051636363
